Children Hotline in Latvia

Children Hotline is one of the structural units of the State Children Rights Protection Inspectorate. In the very beginning the goal of the more than 10 Children Hotline’s psychologists was to gain children’s trust. At present moment the amount of the received calls draws to a conclusion that it has been successful. During the first working year until February 1, 2007 Children Hotline received more than 309 000 calls.

Almost every day Children Hotline receives more than thousand of calls where children of varied age ask for help or simply want to have a talk, rarely those are adults who would like to comprehend their children or grandchildren. Therefore, psychologists should manage and should be capable to speak with a different people about different issues, amongst which the most common are relations in the school, relations with parents, brothers and sisters, relations between boys and girls. However, psychologists frequently should know what to say in the unusual but difficult situations, for instance what to do in a case if one should leave home, but his little sister stays at home and she is not capable of taking care of herself.

Children and teenagers can call Children Hotline on working days from 8.00 AM - 11.00 PM, as well as on Sundays from 10.00 AM - 8.00. PM. Children Hotline is a Toll Free Number from the both landlines, and mobile lines.

You can read more on the webpage of The State Children Rights Protection Inspectorate www.bti.gov.lv/eng